Privacy Policy

We collect information you provide directly to us and information we obtain automatically when you use our services: **Personal Information:** • Name and contact information (email address, phone number) • Profile information (bio, profile picture, professional details) • Account credentials (username, encrypted password) • Payment information (processed securely by third-party payment processors) • Course progress and completion data • Communication preferences **Automatically Collected Information:** • Device information (IP address, browser type, operating system) • Usage data (pages visited, time spent, interactions) • Log files and analytics data • Cookies and similar tracking technologies • Location data (general geographic location based on IP address)

We use your information for the following purposes: **Service Provision:** • Providing and maintaining our services • Processing transactions and managing your account • Delivering educational content and tracking progress • Sending service-related communications **Improvement and Development:** • Analyzing usage patterns to improve our services • Developing new features and content • Conducting research and analytics • Testing and optimization **Communication:** • Responding to your inquiries and support requests • Sending newsletters and marketing communications (with consent) • Providing updates about our services • Notifying you of important changes or security issues

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: **Service Providers:** • Third-party vendors who help us operate our services (hosting, analytics, payment processing) • All service providers are bound by confidentiality agreements **Legal Requirements:** • When required by law, court order, or government request • To protect our rights, property, or safety • To enforce our Terms of Service • In connection with legal proceedings **Business Transfers:** • In the event of a merger, acquisition, or sale of assets • You will be notified of any such change in ownership

We implement comprehensive security measures to protect your information: **Technical Safeguards:** • Industry-standard encryption for data transmission (TLS/SSL) • Secure data storage with encryption at rest • Regular security audits and vulnerability assessments • Secure authentication and access controls **Administrative Safeguards:** • Limited access to personal information on a need-to-know basis • Background checks for personnel with access to sensitive data • Regular security training for staff • Incident response procedures **Physical Safeguards:** • Secure data centers with restricted access • Environmental controls and monitoring • Backup and disaster recovery procedures While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our safeguards.

We use cookies and similar technologies to enhance your experience: **Types of Cookies:** • **Essential Cookies:** Required for basic website functionality • **Performance Cookies:** Help us understand how you use our site • **Functional Cookies:** Remember your preferences and settings • **Marketing Cookies:** Used to deliver relevant advertisements **Third-Party Services:** • Google Analytics for website usage analysis • Social media plugins for content sharing • Payment processors for transaction handling • Content delivery networks for performance optimization **Cookie Management:** You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

You have several rights regarding your personal information: **Access and Portability:** • Request a copy of your personal information • Download your data in a portable format • View your account information and activity **Correction and Updates:** • Update your profile information • Correct inaccurate data • Modify your preferences **Deletion:** • Request deletion of your personal information • Close your account permanently • Note: Some information may be retained for legal or business purposes **Communication Preferences:** • Opt out of marketing communications • Manage email subscriptions • Control notification settings **Objection and Restriction:** • Object to certain uses of your information • Restrict processing in specific circumstances • Withdraw consent where applicable To exercise these rights, please contact us through our website's contact form or email.

We retain your information for as long as necessary to provide our services and fulfill legal obligations: **Account Information:** • Retained while your account is active • Deleted within 30 days of account closure (unless legal retention required) **Usage Data:** • Typically retained for 2-3 years for analytics purposes • Aggregated data may be retained longer for research **Communication Records:** • Support tickets and communications retained for 3 years • Marketing communication records retained per applicable law **Legal Requirements:** • Some information may be retained longer due to legal obligations • Financial records retained per tax and accounting requirements

Our services may involve transferring your information internationally: **Data Processing:** • Data may be processed in countries where our service providers operate • We ensure appropriate safeguards are in place for international transfers • Transfers comply with applicable data protection laws **Safeguards:** • Standard contractual clauses for data transfers • Adequacy decisions where available • Other legally recognized transfer mechanisms **Your Consent:** By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

We are committed to protecting children's privacy: **Age Restrictions:** • Our services are not intended for children under 13 years of age • We do not knowingly collect personal information from children under 13 • If we learn we have collected such information, we will delete it promptly **Parental Rights:** • Parents can request information about their child's data • Parents can request deletion of their child's information • We encourage parents to monitor their children's online activities If you believe we have collected information from a child under 13, please contact us immediately.

Our website may contain links to third-party websites and services: **Third-Party Websites:** • We are not responsible for the privacy practices of external websites • We encourage you to review the privacy policies of any linked sites • Our privacy policy does not apply to third-party services **Integrated Services:** • Some third-party services may be integrated into our platform • These services are governed by their own privacy policies • We strive to work only with reputable service providers **Social Media:** • Social media plugins may collect information when you interact with them • Your interactions with these plugins are governed by the respective platform's privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements: **Notification of Changes:** • We will post the updated Privacy Policy on this page • We will update the "Last Updated" date • For significant changes, we may provide additional notice via email or website notification **Your Continued Use:** • Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy • If you disagree with changes, you may discontinue using our services **Version History:** • Previous versions of our Privacy Policy may be available upon request

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices: **Contact Methods:** • Use the contact form on our website • Email us through the contact information on our Contact page • We will respond to privacy-related inquiries within 30 days **Data Protection Officer:** • For significant privacy concerns, you may request to speak with our designated privacy contact • Available for questions about data processing and your rights **Regulatory Complaints:** • You have the right to lodge a complaint with relevant data protection authorities • We encourage you to contact us first to resolve any concerns